Course Syllabus
Healthcare Careers 3 of 3 (Option B): Electronic Health Records (Certification Prep HI-1018N)

Description

MedCerts HI-1018N is the capstone course 3 of 3 in an online healthcare careers industry certification prep program. HI-1018N is the final course in the HI-3100 Electronic Health Records Specialist program for the target certification: Certified Electronic Health Records Specialist (CEHRS) from the National Healthcareer Association (NHA). To achieve a certification, students must successfully complete all three required courses, earn a high school diploma or GED within the next 12 months, create an account on the NHA Certification Portal, and register to complete the CEHRS national certification exam either at your school, a PSI testing center near you, or through live remote proctoring at the location of your choice.
Electronic Health Records is a comprehensive course with insight and focus on practice management and electronic health record web-based software in the healthcare facility. The course provides foundational knowledge required of an allied healthcare professional along with simulated practice to gain an understanding of the function of the electronic health record. Video-based lessons include the fundamentals of practice management and electronic health records software. An emphasis is placed on the administrative tasks related to patient flow and the revenue cycle. Compliance, privacy, and security are addressed to include HIPAA, HITECH, and the use of electronic documentation and technology.
In this course, students are exposed to a variety of eLearning elements that allow hands-on interaction with the screen for an engaging education. In addition to video-based instruction that provides foundational knowledge, a variety of other learning methods are utilized for engagement, entertainment, and inspiration throughout training. These may include interactive skill activities, game-based learning, an immersive environment for critical thinking skills, and hands-on interaction. Prerequisites:  Completion of high school biology and chemistry coursework, as well as Medcerts courses PS-1011N, and HI-1014N

Course Objectives: Upon completion of this course, students will be able to...

• Accumulate transferrable skills as applicable to the use and function of electronic health record and practice management applications
• Describe practice management and electronic health record applications and hardware
• List advantages and disadvantages of the EHR
• Understand the workflow and revenue cycle
• Introduction to the functions of the PM and EHR
• Describe healthcare professionals’ roles related to information
• Explain differences between data and information
• Define health-information media and data collection tools
• Demonstrate collection of data elements
• Distinguish between practice management and hospital health information software
• Identify laws, regulations, standards and meaningful use
• Recognize and explain the use of administrative data
• Describe an accountable care organization (ACO) and the use of EHR
• Understand fee schedules and the merit-based payment system
• Explain the use of the Master Patient index and apply procedures to register a new patient
• Apply procedures to schedule a patient and edit demographic information
• Follow the steps to check in a patient and collect insurance information
• Understand the use of data collection tools
• Examine the importance of documentation accuracy and correction
• Describe the procedure to document past medical, surgical family and social histories
• Apply procedures to document vital signs
• Explain the SOAP note
• Identify elements of the history of present illness (HPI) and review of systems (ROS)
• Identify elements of the physical examination (PE)
• Locate information in the patient’s EHR and add new options
• List the advantages of speech recognition technology vs. Dictation and Transcription
• Explain and use e-Prescribing
• Understand the benefits of the computerized physician order entry (CPOE)
• Explain the importance of physician order tracking and locate the status of an order
• Explain and utilize the problem list
• Describe the claims management process
• Identify components of the encounter form/superbill
• Enter copayments and procedures into a patient’s account
• Demonstrate diagnosis and procedure coding using a database
• Explain the correlation between codes and documentation
• Describe an accountable care organization
• Identify components of a remittance advice (RA) and explanation of benefits (EOB)
• Investigate unpaid claims and apply payments to manage accounts receivable
• Discuss the compliance plan
• Gain an understanding of privacy and security for EHR use and HIPAA compliance
• Give examples of confidentiality and the use of the Notice of Privacy Practices
• Explain facility policies and compliance
• Describe EHR evaluation and implantation
• Follow proper procedures with use of the electronic health record
• Add users and providers to the system
• Understand EHR user rights, audit trails and restricted access
• Discuss EHR entry amendments, hiding entries and recovering entries
• Apply procedures to release health information and exchange information
• Maintain confidentiality and adhere to HIPAA and HITECH privacy and security requirements throughout the workflow
• Use of an internal communication tool using Messaging
• Differentiate between importing and scanning documents
• Understand master files and custom screens
• Develop a task list and set up system flags
• Describe the Dashboard as applicable to meaningful use
• Set up reports
• Illustrate index and registry use
• Explain data use for the credentialing process
• Compare the management of healthcare information and informatics
• Discuss how advancing information technology leads to improvement in patient care
• Gain an understanding of the use of patient portals and the personal health record
• Discuss a patient-centered medical home
• List and describe the use of three mobile devices used to share health information
• Describe the advancement of EHR use
• Apply EHR knowledge and skills to a complete revenue cycle scenario, send an electronic message and add a user
• Implement accuracy and completeness of documentation to positively affect patient safety and the revenue cycle
• Recognize diagnosis and procedure codes used in the medical record and their contribution to reimbursement
• Generate statistical, financial and census reports

Course Outline:

Lesson 1 – An Overview of PM and EHR

Lesson 2 – Healthcare Data Structure

Lesson 3 – The Health Record – Administrative Data

Lesson 4 – The Health Record – Patient History

Lesson 5 – The Health Record – Clinical Content

Lesson 6 – Financial Management

Lesson 7 – The Law and Legal Issues

Lesson 8 – Information Management

Lesson 9 – Database Utilization

Lesson 10 – The Future of Health Information

Resources Included: This course includes additional learning resources provided as a supplement to the core training components. Students are required to complete several of these supplements within the course. These may include interactive elements, simulations, and game-based learning. Some supplements, such as a course textbook or ebook, may reference additional activities or assignments as well. While students are not required to submit these additional activities, MedCerts strongly encourages students to utilize these resources to allow for a more comprehensive learning experience, increase the likelihood of subject matter retention, and better prepare for certification success.
MedCerts’ highly immersive courses utilize up to 12 unique eLearning components designed to keep students engaged, stimulated, and entertained throughout their training. The eLearning Components in the course may include instructor-led video lecture, animations, demonstrations, simulations, 3D interactive training environments, games, activities, assessments, and more. These activities are designed to translate into critical skill-building and preparation for a new career. This multi-sensory delivery method provides students with a solid foundation for their overall education.
This course includes the following instructional content: Integrated Electronic Health Records (McGraw-Hill 5th Edition SMARTBOOK, Copyright 2021 by Shanholtzer); Electronic Health Records (MedCerts)--Recorded Video-Based Lecture/Instruction; Electronic Health Records Interactive Skill Activities (MedCerts)--Skill Presentations and Knowledge Checks; Electronic Health Records Immersive 3D Environment (MedCerts)--Critical Thinking Interactivity; and Electronic Health Records Simulation Training (EHRClinic – McGraw-Hill)--Electronic Completion of Electronic Health Records.

Additional Costs: None

Scoring System: Michigan Virtual does not assign letter grades, grant credit for courses, nor issue diplomas. A final score out of total points earned will be submitted to your school mentor for conversion to their own letter grading system.

Time Commitment: Semester sessions are 18-weeks long: Students must be able to spend 1 or more hours per day in the course to be successful. This course requires 3 to 5 hours weekly to complete within a typical semester term.

Technology Requirements: Students will require a computer device with headphones, a microphone, webcam, up-to-date Chrome Web Browser, and access to YouTube. MedCerts programs require a PC, Mac, or Chromebook device, with a standard high-speed internet connection. Google Chrome is the preferred browser for training. Please note, while some activities may work on a mobile device or tablet, MedCerts programs are not designed to be used on these devices. Mobile devices and tablets are therefore not considered supported devices.

Ensure that your school or district network and device administrator establishes network access permissions or exceptions for online resources relevant to the course in which you are choosing to enroll. Ref., Michigan Virtual Course Allow List

Please review the Michigan Virtual Technology Requirements.

Instructor Support System: For technical issues within your course, contact the Customer Care Center by email at CustomerCare@michiganvirtual.org or by phone at (888) 889-2840.

Instructor Contact Expectations: Students can use email or the private message system within the Student Learning Portal to access highly qualified teachers when they need instructor assistance. Students will also receive feedback on their work inside the learning management system. The Instructor Info area of their course may describe additional communication options.

Academic Support Available: In addition to access to a highly qualified, Michigan certified teacher, students have access to academic videos and outside resources verified by Michigan Virtual. For technical issues within the course, students can contact the Michigan Virtual Customer Care by email at customercare@michiganvirtual.org or by phone at (888) 889-2840.

Required Assessment: This MedCerts course is considered PASS/FAIL. Throughout the course, various quizzes, assessments, or activities will require a minimum passing score to proceed in the course. Scores for these elements are available immediately, and these elements may be attempted until a satisfactory score is achieved. This course may also contain additional, nongraded assessments, such as games, simulations, and interactive activities, that must be successfully completed to progress through the course.
Grades for quizzes and exams are available immediately after completion of the quiz or exam. Quizzes and exams are considered Pass/Fail, with a minimum score of 100% required for eBook lesson quizzes and 80% required for CEHRS Knowledge Assessment exams. Each may be retaken until a satisfactory score is achieved. Students may retake quizzes/exams an unlimited number of times. This model ensures that the student is more easily able to identify difficult/challenging areas where improvement may be needed, refocus efforts on these areas, and reassess for mastery of content. Students must complete the 27 eBook/lesson quizzes and 3 CEHRS Knowledge Assessments.

Technical Skills Needed: Basic technology skills necessary to locate and share information and files as well as interact with others in a Learning Management System (LMS), include the ability to:

• Download, edit, save, convert, and upload files
• Download and install software
• Use a messaging service similar to email
• Communicate with others in online discussion or message boards, following basic rules of netiquette
• Open attachments shared in messages
• Create, save, and submit files in commonly used word processing program formats and as a PDF
• Edit file share settings in cloud-based applications, such as Google Docs, Sheets, or Slides
• Save a file as a .pdf
• Copy and paste and format text using your mouse, keyboard, or an html editor’s toolbar menu
• Insert images or links into a file or html editor
• Search for information within a document using Ctrl+F or Command+F keyboard shortcuts
• Work in multiple browser windows and tabs simultaneously
• Activate a microphone or webcam on your device, and record and upload or link audio and/or video files
• Use presentation and graphics programs
• Follow an online pacing guide or calendar of due dates
• Use spell-check, citation editors, and tools commonly provided in word processing tool menus
• Create and maintain usernames and passwords

Additional Information: None